Rockwell Collins Aviation Messaging Glossary of Terms

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Passenger Name Record (PNR)

A Passenger Name Record, also acceptably known as PNR, contains the information stored within an airline’s Computer Reservation System (CRS) or in a Global Distribution System. As part of enhancing air transport security, it was made essential for government authorities to monitor and control flights into, out of, and over their territories.

Find out more about air transport security.

What is the purpose of Passenger Name Records?

Passenger Name Records were established to capture detailed information about passengers and crew on flights and much of the information is collected by airlines at the time of booking.

The first form of Passenger Name Record was established by airlines to facilitate the exchange of passenger reservation information, as some passengers may be required to travel on multiple flights with different airlines to reach their final destination – a process known as interlining. Due to this requirement, IATA and ATA have defined standards for interline messaging for PNR transmission.

More information about PNR transmission.

When and how is PNR data collected and stored?

If a traveller books a flight directly with the airline, the Passenger Name Record data may be stored in the airline’s CRS database; however, if a traveller books a flight with a travel agent, a PNR is created in the computer reservation system it uses, typically one of the Global Distribution Systems.

The PNR needs to contain a minimum set of data before a booking can be completed, they include:

  • Passenger(s) name.
  • Travel agency or airline office identification (e.g. the 8-digit IATA code and agency’s or airline’s phone number).
  • Ticketing details (e.g. ticket number or ticketing time limit).
  • Itinerary of at least one segment, which is the same for all passengers listed.
  • Name of the person providing the information.

Often, both the airlines and the travel agency require additional information for efficient travel, this may include fare details, form of payment used, further contact details and some government authorities may require airlines to provide further information for enhanced air transport security.

Why choose Rockwell Collins’ ARINC AviSec for passenger data exchange?

In order to comply with international standard for the collection, storage and PNR transmission, Rockwell Collins’ ARINC AviSec offers airlines and agencies a secure, reliable platform, which operates over the proven and trusted ARINC AviNet Wide Area Network.

More about AviSec.

Our solutions deliver a cost-efficient solution, with robust aviation security software to ensure your requirements are met in a timely manner - typically, airline passenger data is delivered within one second with AviSec and offers guaranteed reliability.

Contact us today to find out more about our uniquely-tailored monthly, flat-rate pricing plans.

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See also:

Commercial Costs
Technical Advantages of AviSec

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